Questions, answered.
Is the rate really the same as booking direct?
Yes. Booking Rosewood Mayakoba through Travel Supreme, the nightly rate is identical to the resort’s own best available rate, and the reservation carries a suite upgrade when available, daily full breakfast for two, a $100 resort credit, early check-in or late check-out and Wi-Fi, confirmed in writing through the Virtuoso program.
How far is it from the airport?
About 25 miles (40 km) from Cancún International (CUN). Transfers are arranged with the booking.
Which rooms are there?
Lagoon Studio, Deluxe Lagoon and Deluxe Overwater Lagoon Suites; Beachside Lagoon View, Island and Ocean View Suites; Beachfront Studio Suites; the Mayakoba Two-Bedroom Suite; Presidential Oceanfront and Lagoon Presidential Suites; Casa Laguna and the Cenote Two Bedroom Villa; plus villas of up to six bedrooms.
What comes with every suite?
An open floor plan, an oversized terrace, contemporary furnishings, an al-fresco shower and 24-hour butler service. Golfers have El Camaleón, the championship course designed by Greg Norman, on the property.
How does booking through Travel Supreme work?
Send us your dates. We confirm availability and the rate, attach the Virtuoso amenities in writing, and hold the suite. You pay the hotel directly.
Can you arrange a kosher private chef at Rosewood Mayakoba?
Yes. We can arrange a private chef who cooks kosher for your stay at Rosewood Mayakoba, with the food sourced and everything set up before you arrive. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll tell you exactly what it takes.
Can you arrange kosher meals delivered to us at Rosewood Mayakoba?
Yes. We can arrange kosher meals delivered to your room or villa at Rosewood Mayakoba, planned around your dates so the food is there when you need it. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
Can you have kosher provisions waiting when we arrive at Rosewood Mayakoba?
Yes. Send us your list and we arrange kosher groceries and provisions to be waiting in your room or villa at Rosewood Mayakoba when you arrive. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
Can you find a place to stay near a minyan or Chabad at Rosewood Mayakoba?
Where there is a minyan or Chabad nearby, we find the villa or room within walking distance for Shabbos. Where there isn’t, we tell you before you book and plan the week around it.
Can you arrange a Shabbos-friendly villa or room at Rosewood Mayakoba?
Yes. Before you book we check the details that matter for Shabbos at Rosewood Mayakoba: key cards and door locks, motion-sensor lights, automatic doors, elevators and stairs, and the distance to anywhere you need to walk. Whatever can be arranged with the property ahead of time, we arrange.
Can you plan a bar mitzvah, bat mitzvah or family simcha trip at Rosewood Mayakoba?
Yes. We plan the whole trip at Rosewood Mayakoba: rooms or villas for the family, kosher catering for the meals and the simcha itself, and the Shabbos and travel timing around it. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
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