Questions, answered.
Is the rate really the same as booking direct?
Yes. Booking Hotel Esencia through Travel Supreme, the nightly rate is identical to the hotel’s own best available rate, and the reservation carries an upgrade when available, a $60 per person daily breakfast credit for two, a $100 resort credit (a further $100 in the Esencia Suite and higher, $200 in total), a bottle of wine and early check-in or late check-out, confirmed in writing through the Virtuoso program.
How do we get there?
Fly to Cancún International (CUN); the hotel is about fifty minutes south by car, and thirty minutes north of Tulum. Transfers are arranged with the booking.
Which rooms are there?
Jungle Suites, with and without plunge pool; Beach Suites; Master Suites and Master Beach Suites; the Presidential Suite; Pool Villas; and the Private Villa.
Where do we eat?
Three restaurants draw on Mexico’s regional cuisines. Mistura serves creative Mexican seafood in a beachfront palapa with 180-degree ocean views.
How does booking through Travel Supreme work?
Send us your dates. We confirm availability and the rate, attach the Virtuoso amenities in writing, and hold the suite. You pay the hotel directly.
Can you arrange a kosher private chef at Hotel Esencia?
Yes. We can arrange a private chef who cooks kosher for your stay at Hotel Esencia, with the food sourced and everything set up before you arrive. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll tell you exactly what it takes.
Can you arrange kosher meals delivered to us at Hotel Esencia?
Yes. We can arrange kosher meals delivered to your room or villa at Hotel Esencia, planned around your dates so the food is there when you need it. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
Can you have kosher provisions waiting when we arrive at Hotel Esencia?
Yes. Send us your list and we arrange kosher groceries and provisions to be waiting in your room or villa at Hotel Esencia when you arrive. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
Can you find a place to stay near a minyan or Chabad at Hotel Esencia?
Where there is a minyan or Chabad nearby, we find the villa or room within walking distance for Shabbos. Where there isn’t, we tell you before you book and plan the week around it.
Can you arrange a Shabbos-friendly villa or room at Hotel Esencia?
Yes. Before you book we check the details that matter for Shabbos at Hotel Esencia: key cards and door locks, motion-sensor lights, automatic doors, elevators and stairs, and the distance to anywhere you need to walk. Whatever can be arranged with the property ahead of time, we arrange.
Can you plan a bar mitzvah, bat mitzvah or family simcha trip at Hotel Esencia?
Yes. We plan the whole trip at Hotel Esencia: rooms or villas for the family, kosher catering for the meals and the simcha itself, and the Shabbos and travel timing around it. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
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