Questions, answered.
Is the rate really the same as booking direct?
Yes. Booking Tortuga Bay through Travel Supreme, the nightly rate is identical to the resort’s own best available rate, and the reservation carries an upgrade when available, daily full breakfast for two, a $100 resort credit, a complimentary 50-minute massage for two and early check-in or late check-out, confirmed in writing through the Virtuoso program.
How do we get there?
Fly into Punta Cana International (PUJ). Airport transfers are complimentary, and a lounge takes care of early arrivals and late departures so the stay runs from the moment you land until you leave for the airport.
Which rooms are there?
Ocean View and Ocean Front Jr. Suites, Ocean View and Ocean Front 2 Bedroom Suites, Ocean View and Ocean Front Three Bedroom Villas, and the Ocean Front Four Bedroom Villa.
What about the golf?
Forty-five holes of championship golf on the estate: Corales and La Cana, oceanfront courses designed by Tom Fazio and P.B. Dye with views over the Caribbean. The tennis centre, The Spa and the 1,500-acre ecological reserve are also on site.
How does booking through Travel Supreme work?
Send us your dates. We confirm availability and the rate, attach the Virtuoso amenities in writing, and hold the villa. You pay the hotel directly.
Can you arrange a kosher private chef at Tortuga Bay Puntacana?
Yes. We can arrange a private chef who cooks kosher for your stay at Tortuga Bay Puntacana, with the food sourced and everything set up before you arrive. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll tell you exactly what it takes.
Can you arrange kosher meals delivered to us at Tortuga Bay Puntacana?
Yes. We can arrange kosher meals delivered to your room or villa at Tortuga Bay Puntacana, planned around your dates so the food is there when you need it. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
Can you have kosher provisions waiting when we arrive at Tortuga Bay Puntacana?
Yes. Send us your list and we arrange kosher groceries and provisions to be waiting in your room or villa at Tortuga Bay Puntacana when you arrive. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
Can you find a place to stay near a minyan or Chabad at Tortuga Bay Puntacana?
Where there is a minyan or Chabad nearby, we find the villa or room within walking distance for Shabbos. Where there isn’t, we tell you before you book and plan the week around it.
Can you arrange a Shabbos-friendly villa or room at Tortuga Bay Puntacana?
Yes. Before you book we check the details that matter for Shabbos at Tortuga Bay Puntacana: key cards and door locks, motion-sensor lights, automatic doors, elevators and stairs, and the distance to anywhere you need to walk. Whatever can be arranged with the property ahead of time, we arrange.
Can you plan a bar mitzvah, bat mitzvah or family simcha trip at Tortuga Bay Puntacana?
Yes. We plan the whole trip at Tortuga Bay Puntacana: rooms or villas for the family, kosher catering for the meals and the simcha itself, and the Shabbos and travel timing around it. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
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