Questions, answered.
Is the rate really the same as booking direct?
Yes. Booking Mystique through Travel Supreme, the nightly rate is identical to the hotel’s own best available rate, and the reservation carries an upgrade when available, daily full breakfast for two, a wine tasting for two at the Secret Wine Cave, a bottle of Santorini wine and early check-in or late check-out, confirmed in writing through the Virtuoso program.
How far is it from the airport?
About 18 km from Santorini airport. Ask us for transfer times; the hotel offers car rental and valet parking.
Which rooms are there?
Vibrant Suites, Wet Allure Suites, All 2 Senses Suites and Aura Suites; the Secrecy, Mystery and Holistic Villas; and the Mill Haven.
What is the setting like?
Secluded and discreet: the hotel is cut into the cliff, so every suite and villa looks over the Caldera to the active volcano. Adults only, with butler service and a jacuzzi, pool and spa on site.
How does booking through Travel Supreme work?
Send us your dates. We confirm availability and the rate, attach the Virtuoso amenities in writing, and hold the suite. You pay the hotel directly.
Can you arrange a kosher private chef at Mystique?
Yes. We can arrange a private chef who cooks kosher for your stay at Mystique, with the food sourced and everything set up before you arrive. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll tell you exactly what it takes.
Can you arrange kosher meals delivered to us at Mystique?
Yes. We can arrange kosher meals delivered to your room or villa at Mystique, planned around your dates so the food is there when you need it. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
Can you have kosher provisions waiting when we arrive at Mystique?
Yes. Send us your list and we arrange kosher groceries and provisions to be waiting in your room or villa at Mystique when you arrive. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
Can you find a place to stay near a minyan or Chabad at Mystique?
Where there is a minyan or Chabad nearby, we find the villa or room within walking distance for Shabbos. Where there isn’t, we tell you before you book and plan the week around it.
Can you arrange a Shabbos-friendly villa or room at Mystique?
Yes. Before you book we check the details that matter for Shabbos at Mystique: key cards and door locks, motion-sensor lights, automatic doors, elevators and stairs, and the distance to anywhere you need to walk. Whatever can be arranged with the property ahead of time, we arrange.
Can you plan a bar mitzvah, bat mitzvah or family simcha trip at Mystique?
Yes. We plan the whole trip at Mystique: rooms or villas for the family, kosher catering for the meals and the simcha itself, and the Shabbos and travel timing around it. Tell us how you hold (glatt, cholov yisroel, pas yisroel, the hechsher you rely on) and we’ll plan it around that.
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